One of the smartest things you will do for your company is to setup an IT Maintenance plan with a proven IT company. A maintenance plan allows for a proactive approach to keeping your network running smoothly, interruptions caused by neglecting even minor issues with your systems can lead to expensive repairs, data loss and in some cases serious down time.
PC Peripherals offers world-class and timely IT maintenance and support service packages, as business enterprises endeavour to integrate their business and IT strategies, our maintenance and support services can help you to focus on your strengths to achieve your business goals and objectives. PC Peripherals will provide on-time support and value-added maintenance services to include;
- Microsoft critical security updates
- Firewall, virus and spyware protection needs regular review and management
- Management of backup status, data selected and data testing is critical to data recovery
- Proactive server and workstation standardisation
- Secure integration of mobile/remote devices
- Management of hard drive resources prevents storage issues & server crashes
- Analysis of server event logs can identify issues before they create network problems
- Regular optimisation of server(s) and workstations to increase speed and efficiency
- Proactive maintenance provides real peace of mind that someone is regularly caring for your network
- Predictable monthly budget and support minimizes financial and technical surprises
Technical Support Services can be tailored to meet individual requirement, we offer a free of charge onsite survey and consultancy meeting to explore requirements and expectations and we provide bespoke support service – to include;
- Break/fix it call out services
- Weekly/Bi-monthly/Monthly/Quarterly Maintenance Contracts
- Secure remote access by certified engineers for immediate diagnosis, recommendation and resolve
- Full Telephone Support 9am – 6pm – certified engineers who will be familiar with site hardware & legacy software
- 24/7 call logging service
- Full reporting and audit services
- Certified Notebook/Mobile repair centre
- System Builder, immediate availability of spare parts – old and new.
Our IT services and support offerings are flexible and allow you to select certain components or outsource the whole of your IT infrastructure. By utilising our IT services and IT support options we help you manage costs, reduce risk, increase flexibility and realise operational efficiencies.